Question 1

What services does ND Prints offer?

Accepted Answer

We offer screen printing, embroidery, appliqué, and design services for custom apparel and workwear.

Question 2

What is the minimum order quantity?

Accepted Answer

Screen printing, embroidery, and appliqué requires a minimum order of at 25 pieces.

Question 3

What is the turnaround time?

Accepted Answer

Standard turnaround is 10-14 days. Rush service is available for an additional fee. Design services take 3-5 business days.

Question 4

Do you deliver locally?

Accepted Answer

Yes. We offer free delivery to businesses in the Indianapolis area. Nationwide shipping is also available.

Question 5

How does the ordering process work?

Accepted Answer

Submit your instant quote, and we'll reach out to you to finalize the details. Then, simply pay a 50% deposit to start, review and approve your proof or sample, then we begin production. Standard turnaround is 10-14 days.

Question 6

How does the instant quote builder work?

Accepted Answer

The quote builder provides an instant estimate for our most commonly requested items. Final pricing is determined by your artwork, design complexity, and garment selection. Custom projects are quoted within 24 hours.

Question 7

Do you keep my order details on file?

Accepted Answer

Yes. We keep your artwork, specs, and order details on file so reordering is quick and easy.

Question 8

Can I see my design before production?

Accepted Answer

Yes. Every order includes a free digital proof. Physical samples are available for $50.

Question 9

What file formats do you accept?

Accepted Answer

We accept vector files (AI, EPS, SVG) for best results. We can also work with high-resolution PDF, PNG and JPEG files. Our design services can help with file cleanup or conversion.

Question 10

Do you offer design services?

Accepted Answer

Yes. We offer original design creation, logo refinement, file conversion, color separations, and mockups. Pricing is based on project complexity. We do not design logos from scratch.

Question 11

What industries do you work with?

Accepted Answer

We specialize in outfitting service and trades teams—construction crews, restaurants, auto shops, manufacturing facilities, and other hardworking businesses.

Question 12

When should I choose appliqué instead of embroidery?

Accepted Answer

Choose appliqué for large designs (over 6"), bold dimensional branding, or when working with thick fabrics like denim, canvas, or heavy fleece.

Question 13

What is laser etching?

Accepted Answer

Our laser etching equipment precisely cuts fabric shapes for appliqué work. This specialized capability allows us to create designs that most local shops can't replicate.

Question 14

Can you do custom vehicle and bus seats?

Accepted Answer

Yes. We specialize in custom embroidered and appliqué work for vehicle seats, bus seats, and other specialty applications that most shops can't handle.

Question 15

What if the item I want isn't available in the quote builder?

Accepted Answer

Send us a message (ndprints.com/contact)to receive a custom quote.

Question 16

What kind of items can you print on?

Accepted Answer

We can decorate a wide variety of items including short sleeve & long sleeve tees, sweatshirts, hoodies & crewnecks, hats & beanies (low/high crown, snapbacks, knit), polos & quarter-zips, dry-fit & performance shirts, jackets & fleece, workwear & uniforms, totes, banners, car/truck/bus seat covers, bags, aprons & accessories, drink tumblers & bottles, slate coasters & cutting boards, patches & tags, metal business cards & plaques, acrylic/wood/glass gifts, and signage & nameplates.

Question 17

Do you offer finishing services?

Accepted Answer

Yes. We can fold and bag your items, remove and replace stock tags and apply your brand's label, and add retail hang tags for an additional charge.

Question 18

What methods of payment does ND Prints accept?

Accepted Answer

We accept all major credit cards, cash, check, Zelle, and PayPal.

FAQs

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